Terms and Conditions waja3 – A Complete Guide for Platform Users

By registering, logging in, or using any part of the waja3 platform (including the website, mobile app, and related services), you hereby acknowledge that you have read, understood, and agree to be fully bound by these Terms and Conditions.

If you do not agree with any part of these terms, you are not permitted to use the waja3 platform. Continued use of the platform following any amendment to the terms constitutes acceptance of the revised terms.

To register and use the waja3 platform, you must meet all of the following eligibility requirements without exception:

• Age: You must be at least 18 years of age at the time of registration. waja3 employs a strict age verification process and reserves the right to request verification documents at any time.
• Location: You must be located in a jurisdiction that does not prohibit participation in online gambling activities. It is entirely your responsibility to ensure your participation is lawful under your local laws.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Individuals who have been declared bankrupt or are subject to a court order restricting financial activity are not permitted to register.
• One Account Per User: Each individual is only permitted to hold one waja3 account. Opening multiple accounts, whether under your own name or another person's name, is strictly prohibited.
• Accurate Information: All information provided during registration must be accurate, complete, and up to date. False information may result in account termination and balance forfeiture.

Your waja3 account is personal and non-transferable. You are solely responsible for all activities that occur under your account, including any actions carried out by third parties if you have disclosed your login credentials.

You must notify waja3 immediately if you suspect that your account has been accessed without authorisation or that your password has been compromised. waja3 will not be liable for any losses arising from your failure to keep your account credentials confidential.

Waja3 supports a wide range of secure and trusted local payment methods, including FPX, DuitNow, Touch 'n Go eWallet, Maybank2u, CIMB Clicks, and various popular e-wallets. All deposits are processed in real time, while withdrawals are processed within the timeframes set based on your chosen payment method.

The key terms relating to deposits and withdrawals are as follows:

• KYC Verification: All withdrawals require completed KYC verification. You must upload a valid copy of your identity document and proof of current address before your first withdrawal is processed.
• Same Payment Method: Withdrawals will be processed using the same payment method used for the deposit, unless otherwise stated. This is to prevent money laundering.
• Transaction Limits: Minimum and maximum limits for deposits and withdrawals are set for each payment method. Please refer to the Withdrawal for the latest information.
• Processing Time: waja3 strives to process all withdrawals within the stated timeframe. However, withdrawals may take longer if additional security verification is required.
• Source of Funds: You confirm that all deposited funds are your own and obtained through legitimate means. waja3 does not accept deposits from third parties.

Waja3 offers a wide range of attractive bonuses and promotions for new and existing members. All bonuses are subject to rollover requirements and other conditions clearly stated on the relevant promotions page. The following general terms apply to all bonuses:

• Bonuses may only be claimed once per offer unless stated otherwise. Attempting to claim the same bonus more than once using different accounts, devices, or IP addresses is prohibited.
• Bonus funds may not be withdrawn until rollover requirements are fully met. The required rollover amount will be clearly stated in the terms of each promotion.
• Waja3 reserves the right to void any bonus and winnings derived from it if there is evidence of abuse or bonus misuse.
• Some games may not contribute, or may contribute at a different rate, towards fulfilling rollover requirements. Please check the details of each promotion for full information.
• Waja3 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

All games offered on the waja3 platform — including slot games, live casino, sports betting, and table games — operate using a random number generator (RNG) that has been verified and audited by an accredited independent body. This ensures the fairness of every game outcome.

Game results recorded by the waja3 system are final and cannot be disputed unless there is clear evidence of a technical failure. In the event of a technical failure during an active game, waja3 reserves the right to void the round in question and return the wagered amount to the user's account.

For sports betting, the odds displayed at the time the bet is accepted are the final price. Any change in odds after the bet is confirmed will not affect the accepted bet. waja3 reserves the right to void bets accepted at clearly incorrect odds (manifest error).

The following are strictly prohibited on the waja3 platform and may result in account termination and legal action:

Waja3 respects your privacy and is committed to protecting your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). The collection, use, and disclosure of your personal data is fully governed by Privacy Policy waja3 which forms part of these Terms and Conditions.

By using the waja3 platform, you agree that waja3 may collect and process your personal data for the purposes of service delivery, identity verification, fraud prevention, legal compliance, and platform improvement. Your data will not be sold or shared with third parties without your consent, unless required by law.

Waja3 reserves the right to suspend or terminate any user's account at any time, with or without prior notice, if there is a breach of these Terms and Conditions or if waja3 has reasonable grounds to believe the account is involved in suspicious or illegal activity.

In the event of account termination due to a breach of terms, waja3 reserves the right to freeze the associated account balance during the investigation. If the investigation finds no misconduct, the valid balance will be returned to the user within a reasonable timeframe.

Users who wish to voluntarily close their account may contact the waja3 support team. All active unresolved bets will be settled and the relevant value will be returned to your account before the closure is processed.

The waja3 platform is provided "as is" and "as available". waja3 makes no warranties, express or implied, regarding the reliability, accuracy, fitness for a particular purpose, or continuous availability of this platform.

Waja3 shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of this platform, including but not limited to gambling losses, service disruptions, processing delays, or technical failures beyond waja3's control.

Waja3 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at its sole discretion. Any material changes will be communicated to users via a notice on the website or to the registered email address at least 7 days before the changes take effect, unless the changes are required immediately for legal or security reasons.

It is your responsibility to review this Terms and Conditions page periodically for any changes. Continued use of the waja3 platform after any amendments take effect constitutes acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the waja3 support team is ready to assist you. You can reach us via:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week through the waja3 platform
• Response Time: We aim to respond to all enquiries within 2 hours