Waja3 respects the privacy of every user and is committed to protecting your personal data to the highest standards. This Privacy Policy clearly explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six key approaches we use to ensure your personal data remains safe and secure at all times.
All data transmitted between your browser and the waja3 servers is protected with 256-bit SSL/TLS encryption. This means your personal and financial information cannot be read by any unauthorized party while in transit.
Only authorised waja3 staff may access users' personal data, and only for designated purposes. All access is logged and continuously monitored to detect any unusual activity.
Waja3 only collects data that is genuinely necessary to provide our services. We do not collect excessive information, and every data collection point has a clear and legitimate justification.
Your personal data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and regular backups. Our data centres comply with the international ISO 27001 security standard.
Waja3 has never and will never sell, rent, or lend your personal data to any third party for marketing or commercial purposes. Your data belongs to you, and we respect the trust you place in us.
The waja3 security team conducts regular privacy and security audits to ensure our systems remain up to date and capable of addressing the latest cyber threats. This Privacy Policy is updated whenever material changes occur.
Waja3 collects various types of personal information when you register, use the platform, or contact our support team. This data collection is carried out transparently and only for clearly stated purposes.
| Data Type | Sample Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | KYC verification & legal compliance |
| Contact Data | Email address, phone number, residential address | Account communications & verification |
| Financial Data | Bank account details, transaction records | Payment processing & withdrawals |
| Technical Data | IP address, browser type, operating system, activity logs | Security, fraud detection & analytics |
| Gaming Data | Betting records, game history, account balance | Service provision & responsible gambling compliance |
| Cookie Data | Site preferences, login sessions, navigation data | Enhanced user experience |
We only collect data necessary for the stated purposes. You may choose not to provide certain information; however, this may limit your ability to use some features of the waja3 platform.
Every piece of data collected by waja3 has a specific and legitimate purpose. We do not use your data for any undisclosed purpose without obtaining your consent first. The following are the primary purposes for data use:
You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in the email or by contacting the waja3 support team. However, we will still send important transactional and security-related emails.
Waja3 does not sell, rent, or share your personal data with external parties for their own commercial purposes. However, there are specific circumstances where we need to share your information with carefully selected third parties in order to deliver the best service to you.
Waja3 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Required for core platform functionality and login session security.
Helps us understand how users interact with the platform.
Saving your preferences such as language and display settings.
Used to display relevant advertisements and promotions to you.
You can manage your cookie settings through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the waja3 platform. For more information on managing cookies, please refer to your browser's documentation.
The security of your personal data is waja3's highest priority. We continuously invest in the latest security infrastructure to ensure your data is always protected against unauthorized access, loss, alteration, or improper disclosure.
All communications between you and waja3 are secured with the latest TLS 1.3 protocol.
An additional security layer to protect your account from unauthorized access.
An automated threat detection system operates around the clock to identify suspicious activity.
Data is regularly backed up to a separate location to ensure service continuity.
waja3 complies with PCI DSS security standards for all payment data processing, ensuring your financial information is protected to the highest industry standards.
In some circumstances, your personal data may be transferred to and stored on servers located outside Malaysia. This occurs when we use cloud computing services or international technology partners to operate parts of our platform.
All international data transfers carried out by waja3 are subject to adequate safeguards, including:
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by waja3. We fully respect these rights and will process every request carefully and within a reasonable timeframe.
You have the right to request a copy of the personal data we hold about you and to know how it is being used.
You may request a correction to any personal data that is inaccurate or incomplete in our records.
Under certain circumstances, you may request the deletion of your personal data, subject to our legal retention obligations.
You may object to the processing of your personal data for certain purposes, particularly for direct marketing.
To exercise any of the above rights, please contact the waja3 support team. We will process your request within 30 business days. In complex cases, this period may be extended to up to 60 days with prior notice.
Waja3 retains your personal data for as long as it is needed for the stated purposes or as required by Malaysian law. When data is no longer needed, it will be securely deleted or anonymized in accordance with established procedures.
| Data Type | Retention Period | Justification |
|---|---|---|
| Active Account Data | For as long as the account is active | Uninterrupted service provision |
| Transaction Records | 7 years after transaction | Malaysia financial regulatory requirements |
| KYC Documents | 5 years after account closure | AML/CFT Compliance |
| Security Logs | 2 years | Security incident investigation |
| Marketing Data | Until you withdraw your consent | Based on user consent |
The waja3 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from children under the age of 18. If we discover that a child's personal data has been collected without valid parental or guardian consent, we will take immediate steps to delete that information.
If you believe that someone under the age of 18 has registered an account on waja3, please contact our support team immediately. We will investigate and close the account, and delete all associated data.
The waja3 platform may occasionally contain links to third-party websites or services. This Privacy Policy applies solely to the waja3 platform. waja3 is not responsible for the privacy practices or content of those third-party websites.
We encourage you to read the privacy policy of every website you visit. The presence of links to third-party websites on our platform does not mean that waja3 endorses or verifies the content or privacy practices of those websites.
Waja3 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Whenever a material change is made, we will:
Continued use of the waja3 platform after the effective date of any Privacy Policy changes constitutes your acceptance of those changes. If you disagree with the changes made, you have the right to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the waja3 Data Protection Officer (DPO) via:
Within 30 business days
24/7 support available for urgent issues
Your privacy and security are our responsibility. Register a waja3 account today and enjoy a safe, fair, and exciting online gaming experience alongside millions of Malaysian users.